SHBC LEADERSHIP LUNCH

LEADERSHIP LUNCH
Justin Herald

Global success is something Justin Herald can talk about after being named International Entrepreneur of the Year in 2005.

His business experience has made him one of Australia’s most sought-after speakers which is why the Sydney Business Chamber’s October lunch is a definite date to save.

Justin will be keynote speaker at SHBC Virtual Leadership Lunch on Wednesday, October 14 (12.30pm to 2pm). The topic is: What Customers Want and How Your Business Can Surge Ahead.

It will demonstrate how future-proof your business and ensure you and your team are “the reason for choice and not change” during this challenging period.

Justin Herald, managing director of Customer Culture, is highly entertaining and his practical presentation will cover:

• The 6 things customers are looking for when engaging with a business

• The 5 different levels of Customer Experience

• How great customer service and customer culture builds a brand faster than anything else

• The “why” behind providing outstanding customer service

At the age of 25 with only $50 to his name, Justin created Attitude Inc, a clothing brand that became an international licensing success, turning over in excess of $20 million per year.

He was also awarded the Future Leaders Award, which recognises him as being one of the 50 most influential leaders of the next generation in Australia.

Justin recently launched www. JuniorEntrepreneur.com teaching kids how to take an idea and turn it into a business. It has had massive International success. He also personally mentors over 100 business owners each year.

Justin is also is the author of eight international best sellers.

Book by October 13 at sydneyhillsbusiness.com.au Cost is members $10 non-members $15.

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