Listening to our community Your Services – Your Say

Hawkesbury City Council is reviewing the level of service it provides to the community in a range of areas including: roads and drainage; footpaths and cycleways; parks and public spaces; community buildings and amenities and cultural services.

This review is the next step in Council’s Fit for the Future journey. It will help Council to better understand the community’s service needs, which in turn will assist Council direct its resources and form plans to best suit the community.

Council delivers a wide range of services to approximately 66,000 residents across the largest local government area in metropolitan Sydney, covering nearly 2800 square kilometres. Council has worked hard to provide the best possible value for money service to the community while actively working to strengthen its financial sustainability.

From 22 July 2016 until 20 August 2016, Council will conduct community consultation program about itsservice levels. Called ‘Listening to our community Your Services – Your Say’, a series of community information sessions will be held in the form of public town meetings and targeted village meetings throughout the Hawkesbury.

A phone survey has been commissioned to gauge residents’ satisfaction with a range of Council services, to understand which services are the most important to them, and what level of investment they feel should be devoted to them.

Council will also have ‘Listening Kiosks’ in local shopping centers as part of the consultation process. Hawkesbury residents are encouraged find out more and have their say online on Council’s community engagement site by visiting services.

Feedback from this community consultation will help to identify the level of service that the community expects from Council.

The results will help Council to formulate resourcing options to fund Council’s infrastructure renewal and maintenance shortfall while also meeting community expectations.

Outcomes from the community consultation will also be used in the review of the Community Strategic Plan and will help to ensure that Council is aligned with and working together with the community to build a successful future for the Hawkesbury.

Residents are encouraged to attend one of the public meetings at the following locations:

Public Meetings

3 August @ 7:30pm KURRAJONG – Kurrajong Community Centre, McMahon Park
4 August @ 6pm WINDSOR – Tebbutt Room Deerubbin Centre 300 George Street
10 August @ 6pm NORTH RICHMOND – North Richmond Community Centre, 33 William Street
11 August @ 6pm RICHMOND – Hawkesbury Leisure and Learning Centre, 114 March Street
17 August @ 6pm COLO HEIGHTS – Horrie Eley Memorial Hall, Colo Heights Reserve
20 August @11am St ALBANS – St Albans School of Arts

Light refreshments will be provided. RSVP for catering purposes to [email protected] with numbers attending and the location you plan to attend or call (02) 4560 4444.

Listening Kiosks

23 July @ 9am – 1pm GLOSSODIA – Glossodia Shopping Village
30 July @ 9am – 1pm WINDSOR – Windsor Riverview
30 July @ 9am – 12pm MULGRAVE – Hawkesbury Companion Animal Shelter Open Day
6 August @ 9am – 1pm NORTH RICHMOND – North Richmond Shopping Village (Coles)
13 August @ 9am – 1pm RICHMOND – Richmond Marketplace
13 August @ 10am- 12pm BILPIN – Bilpin Markets
20 August @ 9am – 1pm WILBERFORCE – Wilberforce Shopping Centre

For further information on the Listening to our community Your Services – Your Say consultation, visit or contact Customer Service on (02) 4560 4444.