Telstra is Still Failing

Last year I started a campaign to get better telecommunications for our electorate. Many of you told me your Telstra story and explained the frustrations you have had in receiving adequate service from Telstra.

I took your story, and hundreds of others like it, to Telstra and I worked with them to try and resolve every excuse they presented for why they couldn’t improve their service.

The Bushfire Royal Commission indicated that there are serious telecommunications failures in areas at risk of fire and flood. In fact, just last month, I again had to contact Telstra myself, to get them to resolve long term telecommunications issues that I raised more than 18 months ago at the Hills fire control centre, which was being used as a base for coordinating the flood response for the entire Hawkesbury region.

I have even worked to adjust the mobile blackspot programme to focus on bushfire prone areas like the Berowra electorate in the hope it would encourage it to invest, but it simply does not care about its customers in our community.

He told me that they would build two towers in our electorate and promised they would work with me to get more towers under the Government’s mobile blackspot program. But after a year of trying to work constructively with him, they have failed to apply for a single tower for our community under the program.

So, I am asking you again help me to put pressure on Telstra to act. Colleagues in other electorates facing similar challenges are also asking their community to sign a petitions to get it to take action. We will also be looking at ways to use regulation to force Telstra to change their behaviour but I need our community’s help in order for Telstra to realise the seriousness of the problems we have.

Please make sure it pays attention, by taking the following actions: Sign the petition (www. Share the campaign on social media (just share the top post on my Facebook page)



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