Help abandoned trolleys find their way back home

The Hills Shire Council is urging residents who find wayward shopping trolleys to report it so they can be collected.

There are a number of ways to report abandoned trolleys, including using the TrolleyTracker website or app, using the Coles website or app or by contacting the respective store the trolley belongs to by phone or online.

Mayor of The Hills Shire, Dr Michelle Byrne said she was encouraging residents to do the right thing when it comes to returning shopping trolleys.

“Shopping trolleys should not be left abandoned on footpaths, nature strips, roads or in public places and should be returned to the retailer they belong to. If left abandoned, rogue trolleys can obstruct roads or footpaths, become a trip hazard or end up in our waterways,” Mayor Byrne said.

“Unfortunately there are shoppers who don’t make the effort to return their trolley and leave them in public places, such as parks or on private property.

“What people may not realise is that it’s an offence and fines may apply to any person who abandons or leaves a shopping trolley unattended in a public place. And, Council should not have to spend time and money collecting these abandoned trolleys.

“I urge all residents to be proactive and help Council and retail operators by reporting dumped trolleys and keeping them within the shopping centre’s building and car park.

“A little bit of effort by everyone will help keep our Shire clean and continue our region’s reputation as a great place to live, grow and play,” Mayor Byrne added.

Council will continue to work closely with local businesses to ensure abandoned shopping trolleys are collected.

Report Abandoned Trolleys:

If you see a dumped or abandoned trolley there are a number of ways to report it so the trolleys are returned to their bays and kept off our kerbs and out of our reserves.

Trolleytracker (Woolworths, Big W, Dan Murphy’s)

Report wayward trolleys anytime online, via the app or make a free call to Trolley Tracker on 1800 641 497.


Coles ask residents to report abandoned trolleys using their Abandoned Trolley Form online, by calling 1800 Trolley (1800 876 553) or downloading the Coles app.

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