Administration Officer - Fulltime - Allied Health Practice
Join our busy and friendly children's therapy practice as a permanent full-time Administration Support Officer! You will play a vital role in providing administrative support to our therapy team, focusing on accounts processing, client appointment coordination, and ensuring the smooth running of our paperless office.
Apply for this job
Apply for this job
Requirement
• Certificate III or above in office administration/business administration/bookkeeping or similar.
• Proven experience in processing and reconciling invoices.
• Strong analytical skills with excellent attention to detail for error correction.
• Ability to work independently, prioritize tasks, and manage time effectively, especially for daily invoicing.
• Proficiency in using Practice Management Software and other technology/workflow processes in a paperless environment.
• Excellent customer service and communication skills, with the ability to build rapport with parents and children.
• Understanding of the NDIS process and medical referral processes is highly beneficial.
• Experience working within the allied health or medical sector is highly regarded.
• Working with Children Check and NDIS Worker Screener (or willingness to obtain).
• High-level computer skills with a typing speed of 35-40 wpm and meticulous data entry accuracy.
• Reliable with a strong work ethic and ability to thrive in a fast-paced environment.
• Punctuality and flexibility to cover shifts within our operating hours.
• NSW Drivers Licence and own vehicle.
• Proven experience in processing and reconciling invoices.
• Strong analytical skills with excellent attention to detail for error correction.
• Ability to work independently, prioritize tasks, and manage time effectively, especially for daily invoicing.
• Proficiency in using Practice Management Software and other technology/workflow processes in a paperless environment.
• Excellent customer service and communication skills, with the ability to build rapport with parents and children.
• Understanding of the NDIS process and medical referral processes is highly beneficial.
• Experience working within the allied health or medical sector is highly regarded.
• Working with Children Check and NDIS Worker Screener (or willingness to obtain).
• High-level computer skills with a typing speed of 35-40 wpm and meticulous data entry accuracy.
• Reliable with a strong work ethic and ability to thrive in a fast-paced environment.
• Punctuality and flexibility to cover shifts within our operating hours.
• NSW Drivers Licence and own vehicle.
Work Conditions
• Permanent full-time position.
• Working within a supportive team of administration support officers.
• Reporting directly to the managers and company director.
• Working in a busy children’s therapy practice.
• Core operating hours include weekdays up to 7 pm and Saturdays from 7:30 am to 1:30 pm, with a flexible schedule required within these hours.
• Flexibility to cover sick and annual leave is essential.
• Working within a supportive team of administration support officers.
• Reporting directly to the managers and company director.
• Working in a busy children’s therapy practice.
• Core operating hours include weekdays up to 7 pm and Saturdays from 7:30 am to 1:30 pm, with a flexible schedule required within these hours.
• Flexibility to cover sick and annual leave is essential.
Responsibilities
• Maintain accurate financial records using the NDIS portal and Practice Management System.
• Process invoices and expenses efficiently.
• Handle correspondence and communication with clients and vendors professionally.
• Assist in preparing weekly financial reports and summaries.
• Provide general administrative support to the therapy team as needed.
• Manage opening and closing procedures of the practice.
• Process transactions, including emailing invoices and receipts and managing payments.
• Answer phone calls and coordinate client appointments effectively.
• Keep client databases up to date with accurate information.
• Set up new client profiles and manage their NDIS plans within the system.
• Liaise with clients to gather necessary documentation and follow up as required.
• Process and scan all incoming and outgoing correspondence into the paperless database.
• Follow up daily on payments and reconcile transactions to ensure the day is balanced.
• Assist with therapy group programs, including preparation, setup, cleanup, and support during sessions as needed.
• Complete administrative projects focused on systemisation and process improvement.
• Process invoices and expenses efficiently.
• Handle correspondence and communication with clients and vendors professionally.
• Assist in preparing weekly financial reports and summaries.
• Provide general administrative support to the therapy team as needed.
• Manage opening and closing procedures of the practice.
• Process transactions, including emailing invoices and receipts and managing payments.
• Answer phone calls and coordinate client appointments effectively.
• Keep client databases up to date with accurate information.
• Set up new client profiles and manage their NDIS plans within the system.
• Liaise with clients to gather necessary documentation and follow up as required.
• Process and scan all incoming and outgoing correspondence into the paperless database.
• Follow up daily on payments and reconcile transactions to ensure the day is balanced.
• Assist with therapy group programs, including preparation, setup, cleanup, and support during sessions as needed.
• Complete administrative projects focused on systemisation and process improvement.
