By Daniel Fechner
I would like to take this opportunity to say Happy New Year to readers and clients who have turned friends over the years.
I remember clearly when my wife Kylie and I celebrated the start of the year 2020 with a coffee on the morning of New Year’s eve. We wished each other a MUCH better 2020 as the year that went past was quite challenging for us. We got married just the year before, only 6 months before we started the business EAR STUDIO and even though the terrible fires in 2019 did not affect us directly our mood was down with many thousands of others.
No-one could have guessed that the following year would top it all and on every level.
Our vision for EAR STUDIO was bigger than our rooms so in December 2019 we took on an office that came up for lease next door. In January 2020 we renovated the new suite and started fitting out the new rooms.
We planned for an opening in late February and employed a new staff member. We looked forward to a great year 2020. Well, you know what came next. In March I had to send my new staff member to work on projects from home and we all scrambled to make EAR STUDIO a COVID-Safe business.
I cannot thank our loyal clients as well as our landlords and the Australian government sincerely enough for the support we have received throughout 2020. Indeed, today I can say it has made us stronger, better equipped, and hopeful we can achieve in 2021 what we had planned for 2020.
A huge THANK YOU to clients who trusted us in 2020 and chosen to support a small Australian business. We are extremely grateful.
In return we have employed one more Australian person to support us and to increase our portfolio to help our clients.
While there were many challenges last year, we see that it has brought many good things. People are more aware that we are all human, we found that friendliness and the willingness to help each other has increased noticeably. It has strengthened the Aussie spirit of mateship, something that I, as a German, see as a privilege to experience!
I would like to give a big SHOUT OUT to the Dural Men’s Shed members who have been incredible and, even during the pandemic, selflessly supported the recovery of bushfire affected areas in Cobargo and the south coast.
They have collected truckloads of donations, put in their own money and effort, and driven trucks down multiple times per week. Not only did they organise all sorts of products and tools, but they stayed there and physically helped re-build many lives
Our plan to bring excellent hearing care and technology to the Hills district is unchanged and even 2020 did not manage to change our motivation and desire to be an outstanding supporter of our local community.
With this in mind, we will be working hard on all areas that bring value to our clients. Our rule is that we only do business if what we do adds benefit to our client’s lives. Otherwise – we will not do it!
So, thank you, again for all your support and we are looking forward to working with you in this new year 2021.